Clinic Manager

Boulder Community Hospital
September 23, 2022
Boulder, CO
Job Type


Full Time, Weekdays. 40 hours/week.

Pay Range is between $29.74-$44.60/hr, depending on years of relevant and like experience. +$2.50/hr for evening and weekend shifts.

Boulder Community Health is a Certified Level II Trauma Center. In 2022, we celebrated the 100th anniversary of the founding of our organization. We are honored to hold the awards of 2021 U.S. News & World Best Hospitals for Maternity Care, 2019 Best Medical Facility from Boulder Weekly, and Best Local Employer from Daily Camera. Come be part of an independent, community-focused health system; feel good knowing that your work will make a difference in peoples lives and positively contribute to the community.


Provides leadership and management to a clinic with four or more providers by overseeing clinic operations. Demonstrates an extensive working knowledge of and familiarity with all applications associated with managing a healthcare setting.

Boulder Community Hospital (BCH) Primary Care Physician Clinics are guided by the philosophy of the Patient-Centered Medical Home. The medical home organizes care around patients, while engaging a multidisciplinary Care Team working proactively to coordinate and track care for each individual patient.


Education or Formal Training

  • Associate degree in Health or Business Administration preferred.

    Special Qualifications (Licensure, Registration, etc.)

  • Positive, Team Focused Attitude

    Knowledge, Skill and Ability

  • Knowledge of and familiarity with all facets of healthcare operations and administration.

  • Knowledge of organizational policies, procedures and systems, with the ability to effectively communicate and implement them.

  • Knowledge of CLIA, OSHA, Joint Commission, compliance program, and other governmental regulations and compliance requirements thereof.

  • Knowledge of employment law and regulations.

  • Knowledge of reimbursement regulations and requirements.

  • Knowledge of computer systems and applications.

  • Knowledge of ICD-9 and CPT codes.

  • Skill in planning, organizing, delegating and supervising.

  • Skill in time management.

  • Skill in providing leadership and support.

  • Skill in gathering and interpreting data.

  • Skill in verbal and written communication.

  • Skill in researching, preparing, and presenting comprehensive reports.

  • Skill in decision-making and problem solving.

  • Skill in working effectively with patients and their representatives, managers, staff, physicians, other hospital departments, outside agencies and the public.

  • Ability to work within a Care Team

  • Ability to take initiative and exercise independent judgment.

  • Ability to interpret, adapts, and applies written guidelines and procedures to standard work practices.

  • Ability to identify issues that require the involvement of the Director.


  • Minimum one-year experience managing in a health care setting preferred.

  • Experience with primary care and the workflows of the primary care clinic. come prepared to answer questions about how a clinic works, and how to manage front desk, medical assistants and APP's and physicians.

    working environment/physical ACTIVITIES

  • Medical office environment. Occasional evening or weekend work.

  • Requires sitting for extended periods of time, as well as some bending, stooping, and stretching.

  • Requires manual dexterity and eye-hand coordination sufficient to operate a keyboard, photocopies, telephone, calculator, and other office equipment.

  • Requires normal range of vision and hearing.

    Essential Duties and Responsibilities

  • Consistent and on time attendance is an essential function of the position.

  • Oversees, directs and ensures efficient clinic operations.

  • Implements, supports, and ensures compliance with organizational policies and procedures.

  • Assists in the development/implementation of cost-effective policies and procedures for all operational areas including billing, insurance, fee schedules, credit/collections, purchasing, data processing and space planning.

  • Ensures compliance with standards and regulations and CLIA, OSHA, Joint Commission, employment law, and reimbursement including organization compliance plan.

  • Supports goals and objectives of the organization and promotes a supportive and productive environment.

  • Provides, presents, and analyzes data for fiscal, statistical and planning purposes.

  • Provides input to the budget process. Responsible for clinic expenditures and ensures that the clinic remains within budget. Reviews and codes invoices and forwards to Accounts Payable in a timely manner. Responsible for the control of petty cash. Keeps Director informed of variances in budget.

  • Responsible for the selection, training, orientation, assignment, and supervision of clinic personnel.

  • Ensures adequate staffing. Reassign staff or secures coverage as necessary. Approves/denies PAL requests with the support of the Director as necessary.

  • Reviews and approves staff time cards and submits to payroll for timely processing.

  • Identifies and resolves personnel issues and employs documents corrective action as necessary.

  • Completes staff performance evaluations in a timely manner. Collaborates with physicians as needed to effectively evaluate clinical and technical staff.

  • Facilitates staff and provider meetings on a regular basis to discuss clinic issues and day-to-day operations. Includes the Director as necessary.

  • Ensures implementation and continuation of an active Reward and Recognition committee.

  • Assists with the effective implementation of benefit programs, wage scales, job descriptions, personnel policies and payroll practices.

  • Plans and facilitates consistent provider meetings. Acts as liaison between clinic staff and providers.

  • Acts as clinic liaison with all other departments and clinics, as well as with outside agencies and the public.

  • Handles patient complaints. Meets with patients regarding billing and collection issues as necessary.

  • Maintains strict confidentiality.

  • Upholds guidelines set forth in clinic/organization.

  • Attends meetings and participates on committees as required.

  • Participates in professional development activities to keep current with healthcare trends and practices.

  • Maintains a neat and professional appearance.

  • Demonstrates commitment and dependability.

  • Meets standards of professional and ethical conduct.

  • Establishes and maintains effective, professional working relationships with patients and their representatives, managers, staff, physicians, other hospital departments, outside agencies, and the public.

  • Embraces and upholds philosophy of patient service and satisfaction.

    About Boulder Community Health and Boulder, Colorado

    Uncompromising medical excellence delivered with respect and compassion. Since 1922, Boulder Community Health has built a strong reputation on these values. As community-owned and operated not-for-profit hospital and clinic locations, we remain dedicated to the evolving needs of our citizens and providing access to high-quality care. Nestled in the foothills of the Rocky Mountains, the Boulder lifestyle is conductive to enjoying the outdoors and brings a fresh perspective to healthcare practice. Surround yourself by natural beauty and an active, life-embracing community. Enjoy state-of-the-art facilities and equipment along with competitive compensation and benefits, including health/dental/life, tuition reimbursement, on-site fitness center, Employee Wellness, Employee Activities & Discounts, and many more!

    EOE/Affirmative Action/Drug-free workplace

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