Customer Service Agent

The Employment Crew LLC
Published
September 14, 2021
Location
Atlanta, GA
Category
Job Type

Description

Position Details:

    • This is a call center and a customer service role handling anything and everything that could come from the customer after that initial sale. You will spend most of your day on the phone talking to customers.
    • Service Agents work with customers over the phone, over email, and by using our online ticketing system. This involves working with a lot of different systems on multiple computer screens all at once.
    • Must be patient, kind and very focused on the best possible service to the customers at all times.
    • Be professional and able to go above and beyond
    • Be computer savvy. Understand and know how to navigate a customer tracking system
    • Articulate a product and service offerings, with excellent training available
    • Maintain composure if every dealing with stressful situations
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