Customer Service Representative

Frontline Source Group
Published
October 7, 2020
Location
Denver, CO
Category
Job Type

Description

Customer Service Representative

Our client, located in Denver, CO, has an immediate need for a Customer Service Representative on a Contract to Possible Hire basis. 

Company Profile:
National Independent Insurance company 
Great team environment 

Does your resume really present you as the best qualified candidate for the job?  Put your voice out there too!  We invite you to share your story and complete a quick video interview that will be done in less than 3 minutes.  Please follow this link:  interview.deephire.com/wxg

Customer Service Representative Role:
The Customer Service Representative will support the Sales team by making outbound calls on inquiry leads. There will be NO selling done on these calls.  Daily duties would include: 
Completing 75-100 outbound calls to potential customers per day 
Schedule appointments with Sales rep when customer confirms request
Transfer calls to Sales when prospective customer desires an immediate conversation 
Update database information and collect survey information 

Customer Service Representative Background Profile:
HS Diploma or equivalent; some college is a plus 
2+ years in a Customer Service and/or Call Center experience; Outbound call experience preferred
Strong customer service skills and detail-oriented 
Excellent verbal communication skills; outgoing and personable demeanor 
Able to work comfortable in a fast-paced environment
Superb interpersonal skills, including the ability to quickly build rapport with customers 

Features and Benefits while On Contract:
We go beyond the basic staffing agency offerings!  You can see the extensive list of benefits on our website under the Candidate “Benefits” tab.

Frontline Source Group is an Equal Opportunity Employer.  Candidates must be authorized to work in the United States without sponsorship.  The client cannot sponsor any visas. 

Disclaimer: sensitive and personal data will not be requested by Frontline Source Group or its affiliates until a job offer is made and accepted. If you ever doubt the validity of our job postings, we encourage you to call one of our branch locations to verify the status on any job.

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