Desktop Management Analyst

Published
September 28, 2020
Location
Centennial, CO
Category
Job Type

Description

Description

Job Description:

Leidos is a Fortune 500™ company aimed at embracing and solving some of the world’s most pressing challenges. Through science and technology, Leidos makes the world safer, healthier and more efficient.

Our Civil Group offers an array of exciting career opportunities for the best IT, energy, logistics and engineering professionals. 

Leidos is seeking a Desktop Management Analyst to manage the USAP (United States Antarctic Program) enterprise-wide workstation-level imaging, testing and vulnerability management program in Centennial, CO.

The Desktop Management Analyst will be responsible for developing and implementing SCCM packages to include standard workstation images and patch management, creating and executing numerous test case scenarios, as well as developing risk mitigation plans to remediate desktop-level vulnerabilities.

In this role, the Desktop Management Analyst must have a keen eye for detail, excellent oral and written communication skills. Along with, excellent time management skills with the ability to establish reasonable and attainable deadlines for resolution. This position will work closely with IT&C managers, operational support teams and Information Security to ensure a consistent and standardized desktop environment.

Primary Responsibilities Include:

SCCM / Imaging

  • Develop software packages for distribution and installation via SCCM

  • Independently evaluate, select and apply standard IT techniques and procedures when creating and modifying SCCM packages.   

  • Collaborate with Information Security team to develop Security Technical Implementation Guide  (STIGs) for desktop-level hardware

  • Maintain a catalog of available SCCM packages

Patch Management

  • Maintaining current knowledge of available patches for primary enterprise-wide applications

  • Research vendor-distributed patches for 3rd party applications

  • Create and distribute patch compliance report on a regular basis

Quality Assurance

  • Develop and execute various test case scenarios

  • Create logs to document testing phases and troubleshoot errors

  • Report bugs and errors to development team

Vulnerability Management

  • Perform manual STIG and ad-hoc workstation scans on a regular basis

  • Document vulnerability data and prioritize remediation efforts

  • Provide guidance to all USAP locations regarding remediation efforts 

  • Generate Acceptance of Risk (AOR) business cases when vulnerability remediation is not an option

Required Qualifications:

  • Bachelor’s degree in a technical or business field; additional years of professional experience will be considered in lieu of degree

  • Two years of Senior Desktop Support &/or System Administration experience

  • Excellent oral and written communication skills

  • Strong analytical skills and problem-solving aptitude

  • Detail oriented

  • Advanced time management skills

  • Proficient in creating procedural documentation and end user communication (end user notices and publications)

  • Positive, professional attitude

  • Intermediate knowledge of SCCM and related technologies

  • Fundamental knowledge of Windows 10 operating system features and functions to include registry and security settings

  • Fundamental knowledge of Group Policy Objects (GPOs) and Active Directory (AD)

  • Fundamental knowledge of standard network infrastructure and firewalls

Preferred Qualifications:

  • Experience in QA testing environment

  • Experience with vulnerability remediation

  • Familiarity with Desktop Central, CVS and Bugzilla

  • Familiarity with Security Center

Driven by our talented workforce, the Integrated Missions Operation builds trust through an array of energy-related IT, environmental science and engineering solutions to meet our customers’ needs. 

Key Programs and/or Capabilities: 

Leidos is growing! Connect with us on LinkedIn and Facebook
We value and support the well-being and mobility of our employees with competitive benefit packages, complementary e-learning training, work-life flexibility, an exciting External Referral Program, and a diverse, inclusive and ethical work place. In fact, in 2020, Leidos was ranked as one of the “World's Most Ethical Companies” by the Ethisphere Institute for the third consecutive year. 

External Referral Bonus:

Ineligible

Potential for Telework:

Yes, 50%

Clearance Level Required:

None

Travel:

No

Scheduled Weekly Hours:

40

Shift:

Day

Requisition Category:

Professional

Job Family:

Testing and Quality Assurance

Leidos is a Fortune 500® information technology, engineering, and science solutions and services leader working to solve the world's toughest challenges in the defense, intelligence, homeland security, civil, and health markets. The company's 33,000 employees support vital missions for government and commercial customers. Headquartered in Reston, Virginia, Leidos reported annual revenues of approximately $10.19 billion for the fiscal year ended December 28, 2018. For more information, visit www.Leidos.com.

Pay and benefits are fundamental to any career decision. That's why we craft compensation packages that reflect the importance of the work we do for our customers. Employment benefits include competitive compensation, Health and Wellness programs, Income Protection, Paid Leave and Retirement. More details are available here.

Leidos will never ask you to provide payment-related information at any part of the employment application process. And Leidos will communicate with you only through emails that are sent from a Leidos.com email address. If you receive an email purporting to be from Leidos that asks for payment-related information or any other personal information, please report the email to [Click Here to Email Your Resumé].

All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law. Leidos will also consider for employment qualified applicants with criminal histories consistent with relevant laws.

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