Finance Services Customer Support

Published
October 6, 2020
Location
Centennial, CO
Category
Job Type

Description

Financial CSR- Multiple Openings:

  • $17-19/Hour
  • Call Center Environment (Working On-Site)
  • Contract to Hire
  • Located in Centennial, CO
  • Monday-Friday 7am-8pm, Rotating Saturday's 8am-7pm
  • Interview: ASAP
  • Start: 10-12

Job Description:

  • Respond to customer's (borrowers & lenders) needs for system support and training
  • Processes all Dealer (Seller) implementations accurately and efficiently
  • Prepares appropriate documents to be mailed to dealers (sellers) and provides follow-up when applicable
  • Provides technical support to dealer (seller) and sales reps
  • Set up and maintain accurate records in database
  • Review new dealer (seller) due diligence documents to ensure contract compliance requirements
  • Communicates with dealer (seller) and sales reps as needed to ensure error free implementation
  • Scan and maintain all dealer documents through CEM
  • Processes routine requests from sales reps such as DocuSign envelopes, billing changes and contacts updates
  • Maintain security and integrity controls of customer data for lending and Decision making criteria
  • Provide field representative support and assist with various department projects, as needed
  • Support sales reps related to back office follow-up, special reports, letters or faxes to dealers

Qualifications:

  • 1-2 years of call center or bank telling experience
  • OR direct experience with auto loan experience
  • Strong written and oral communication skills
  • Be able to work in a team office environment

About Aerotek:

Your success starts with the right career opportunity. Aerotek uses a people-focused approach to connect job seekers to incredible opportunities with leading organizations. Established in 1983, we've grown to become a consistent Best of Staffing® winner for talent satisfaction because of our dedication to exceptional service. Serving over 300,000 contract workers every year, we specialize in placing workers with engineering, scientific, professional and industrial skill sets. Aerotek is proud to offer competitive benefits, including contributory medical, dental and vision insurance, weekly pay, discounts on consumer goods and services and more.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888-237-6835 or email accommodation@aerotek .com for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.

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