Job Description The Mgr, Product Management will be responsible for defining and launching a leading product development process (from ideation to successful product launch) to be used by all lines of business. This role will assume leadership in ad hoc cross-functional team building and input gathering and will be at the center of a fast paced, highly visible effort. The role will operate in a highly matrixed environment with numerous key stakeholders. MAJOR DUTIES AND RESPONSIBILITIES Actively and consistently support all efforts to simplify and enhance the customer experience. Deeply understand industry best practices in product development process specific to the Cable or telecommunications space and translate appropriate steps for unique organization and market position. Translate high level process goals into specific sub-processes with appropriate documentation by collaborative information gathering. Develop communication plan for stakeholders and process participants. Proactively identify analysis to support the effort and conduct with deep analytics when appropriate while maintaining an eye toward the bigger picture. Support the development and communication of Product Strategies dependent on new services/features to drive financial results. Work with engineering, product management peers, marketing stakeholders and key market areas on implementing strategy. Lead content and product launches and enhancements of products in the two Charter Operating Units to include working with Corporate Engineering, Corporate and Field Marketing and Field Engineering. REQUIRED QUALIFICATIONS Required Skills/Abilities and Knowledge Ability to read, write, speak and understand English Ability to learn from a new environment and make an impact quickly Ability to manage and foster change Ability to lead large, cross-functional teams in order to achieve business goals and results Ability to listen to multiple points of view and synthesize against goals for recommendations Ability to plan, prioritize and organize effectively and independently Ability to handle multiple projects and tasks Ability to make decisions and solve problems while working under pressure Ability to show judgment and initiative and to accomplish job duties Ability to analyze and interpret data and synthesize recommendations Ability to communicate with all levels of management and company personnel Ability to communicate verbally and in writing in a clear and straightforward manner Ability to use personal computer and software applications (i.e. word processing, spreadsheet, etc.) Proficiency with Word, Excel, PowerPoint Effective organizational and office management skills Effective cognitive and communication skills Effective analytical skills Effective business sense and sense of urgency to achieve business results Required Education Undergraduate degree required Required Related Work Experience and Number of Years Product Development Process - 3-5 Related industry experience (Cable, Telecommunications, Software/Online Services) - 3-5 PREFERRED QUALIFICATIONS Preferred Skills/Abilities and Knowledge: Preferred Education MBA Technical degree related to the telecommunications field or operational/process optimization Preferred Related Work Experience and Number of Years Product Management and/or Product Development Experience Required, preferably in Cable, Telecommunications, Software or Web Services Management or leadership experience - 2 WORKING CONDITIONS Office environment Limited Travel MPD535 305094 305094BR Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life. The pay for this position has a minimum of $85,900.00 . The actual salary offer may be higher as we carefully consider a wide range of factors, including your skills, qualifications, experience and location. Also, certain positions are eligible for additional forms of compensation such as bonuses.