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Member of a team of engineers responsible for DOCSIS and CPE products, services and technology. The individual will be a key contributor to the development and deployment of DOCSIS platforms to include Cisco cBR8. Casa C100G, Commscope E6000; (DAA) RMD, RPD; EPON OLT/R-OLT; as well as associated CPE products. This position will be responsible for testing and integration of multiple vendor products into Charter´s HFC/PON network. Automation is a key role in this position working with environment design of “certification sets” and the management. Hands on work in a lab or cable system environment are required to validate test plans and configurations before service deployment. Participation in industry working groups and technical forum related to technology development and standards. The individual will also support vendors with product and service requirements based on Charter business needs and internal customer requests. The position requires ability to learn the technical skills and working knowledge of DOCSIS Specifications including the following technologies; DOCSIS 1.0, DOCSIS 1.1, DOCSIS 2.0, DOCSIS 3.0, DOCSIS 3.1.
ESSENTIAL FUNCTIONS OF THE POSITION
Contribute to the Company vision of being the industry leader in customer service through quality, commitment, courtesy and teamwork
Member of a team of engineers responsible for DOCSIS and CPE systems.
Responsible for testing, evaluation, integration and configuration of DOCSIS platforms. The setup and inventory maintenance of CM/ONU certification sets and the connecting plant condition and maintenance. Working with Automation Team to enhance and catalogue certification sets.
Ability to accomplish activities related to system design, equipment configuration and installation, integration, testing and service validation prior to commercial deployment.
Develop documentation related to design and proper configuration of system components.
Troubleshoot and analyze transport, networking and software configurations.
Ability to transfer knowledge to division and field engineering personnel as necessary to insure the timely deployment of new technology.
Represent business interests in a wide variety of settings and relationships including company management, business partners, vendors, regulatory bodies and industry organizations.
Provide briefings and project status reports to senior management
Perform other duties as directed by senior management.
A. Skills/Abilities and Knowledge
Ability to analyze and interpret complex data
Ability to communicate orally and in writing in a clear and straightforward manner
Ability to communicate with all levels of management and company personnel
Ability to handle multiple projects and tasks
Ability to maintain confidentiality
Ability to make decisions and solve problems while working under pressure
Ability to prioritize and organize effectively
Ability to show judgment and initiative and to accomplish job duties
Knowledge of cable and telecommunications products and services
Knowledge of DOCSIS 1.0, 2.0, 3.0, 3.1 specifications
Knowledge of network design, architecture, protocols and topology
Knowledge of digital cable headend equipment
Knowledge of CPE, including digital set top hardware, software and applications
Knowledge of COPS and D-QoS
Knowledge of DRFI Specifications
Knowledge of related industry specifications and standards: OCAP, DSG, MPEG, SCTE, DVB, CableLabs
Knowledge of IP routing and transport protocols
Knowledge of interactive video technologies and applications
Knowledge of digital service authorization and provisioning systems
B. Education (level and type)
BSEE or equivalent experience
C. Related Work Experience Number of Years
System Engineering 4
Project Management Experience 1