Operations Admin II – HR

FedEx Ground
Published
June 8, 2021
Location
Henderson, CO
Category
Job Type

Description

Auto req ID: 275681BR

Position Type: Full time

Employee Type: Non-Exempt

Job Summary

Provides clerical and administrative support to the human resources (HR) department.

Essential Functions

Additional Linehaul essential functions:

  • Reviews and enters all Independent Contractor (IC) settlement information into appropriate system to ensure proper payments. Enters settlement adjustments as directed by manager
  • Compiles required documentation to establish and maintain Department of Transportation (DOT)-required files. Verifies timely log entry into system
  • Enters all individual vehicle mileage record information into the system and works with ICs and Linehaul staff to rectify any issues
  • Tracks a variety of metrics, including the IC charge back program, complaints and maintenance compliance and prepares weekly reports for management review
  • Serves as initial contact to receive IC inquiries or issues relating to settlement, uniforms, decals, etc., to route to management for appropriate resolution

  • Provides clerical support to various management and operational functions, including, but not limited to, photocopying, filing, faxing, emailing and answering telephone
  • Reviews, researches and/or enters data in various systems to support respective functional area
  • Compiles data and provides various regular and adhoc reports to management for review and determination
  • Serves as frontline customer service to receive, solve and/or escalate customer inquiries and issues
  • Assists management with Business Control Self Assessment (BCSA) audit activity by retrieving data and/or files for review
  • Provides clerical support to various management and operational functions, including, but not limited to, photocopying, filing, faxing, emailing and answering telephone
  • Reviews, researches and/or enters data in various systems to support respective functional area
  • Compiles data and provides various regular and adhoc reports to management for review and determination
  • Serves as frontline customer service to receive, solve and/or escalate customer inquiries and issues
  • Assists management with Business Control Self Assessment (BCSA) audit activity by retrieving data and/or files for review

Additional Quality Assurance/Loss Prevention essential functions:

  • Supports ability for timely delivery and mitigates loss and damage by performing address searches/corrections through various sources and ensuring packages are in good condition for the customer
  • Prioritizes workflow to maximize the number of packages that can be resolved and sent out for delivery in the same day
  • Ensures all packages receive appropriate scan statuses. Inspects and handles hazardous material damages as per policy. Ensures all loose product is accounted for as per company policy
  • Researches missing packages to understand the root cause of scanning failures and compiles information on disputed deliveries for management review
  • Reviews and trends loss and damaged claims filed to identify improperly charged claims and brings to the attention of management

Test responsibility

More responsibility - Testing

• Must maintain confidentiality and perform all duties in accordance with company policies and procedures

• Participate in special projects, to include job fairs and HR Assessments, etc.

• Provides support with the package handler sort observation process (e.g., scheduling tour times, arranging tou

Minimum Education

• High School Diploma
• General Educational Development (GED)
• High School Diploma

Minimum Experience

• Management Experience 3 - 5 Years
• HR: Benefits Administration Experience Up to 3 Years
• HR Sr. Manager

Required Skills, Abilities and / or Licensure

• Software skills, including use of Microsoft Office software and web-based applications. • General business skills such as typing; data entry and review; and use of phone, copier, and fax. • Ability to follow detailed instructions to complete routine procedures and/or operate standard equipment. • Knowledge or policies and procedures relating to HR administration. • Customer service skills necessary to effectively and professionally respond to requests. • Verbal and written communication skills necessary to explain complex and/or confidential information. • Time management, organizational and multi-tasking skills necessary to work in a fast-paced environment, handling various tasks and changing priorities, while maintaining a high attention to detail and accuracy to achieve daily assignments and goals. • Ability to analyze, review, and make recommendations. • Ability to mentor, coach, and act as a knowledge resource to other employees.

Other Job Description Information

This position offers a generous benefits package that includes: Medical, Dental, Vision, 401k w/ company match, vacation, holiday pay, disability benefits, life insurance, parental leave and tuition reimbursement.

Salary range $12.95 - 24.15, job level and salary determination commensurate with candidate experience.

Shift/Schedule:
Tuesday - Saturday: 3:00pm -11:30pm

% of Travel for the Position: 0%-25%

Address: 8951 Yosemite Street

City: Henderson

State: Colorado

Zip Code: 80640

Domicile Location: FXG-US/USA/P802/Denver Hub

EEO Statement

FedEx Ground is an equal opportunity / affirmative action employer (Minorities/Females/Disability/Veterans) committed to a diverse workforce

Search Engine Description: Administrative

Apply
Drop files here browse files ...

Related Jobs

Operations Admin II - HR   Henderson, CO new
June 8, 2021

Author: