Patient Contact Center Rep

July 13, 2021
Wheat Ridge, CO
Job Type


At Medix, we are dedicated to creating opportunities for talent through our Healthcare, Scientific and Information Technology divisions. Our dedicated recruiters offer a personalized service to make sure we truly understand your employment needs. We are currently seeking a (omitted but job title with relevant experience).

Partner with Medix, and you will experience the multiple benefits our company has to offer. We will hold a personal consultation with you to understand your skills and aspirations! Our placement services provide flexibility to accommodate your schedule and needs, offering contract, contract-to-hire and direct hire positions.

Patient Contact Representative - Administrative Clerical - Healthcare

Job Responsibilities

As an Patient Contact Representative, you will be responsible for obtaining required documentation in compliance with governmental and commercial payer requirements in order to ensure the reimbursement of services provided to patients. You will review requests from doctors and pharmacists to determine whether prior authorization of medication coverage can be given; this will be accomplished by talking to patients, scheduling appointments and providing them with lab results/test results.

Other responsibilities of the Prior Authorization role include:

  • Employee will schedule patient appoinments/ reschedule patient apppointments
  • Supply patients with test results
  • Volume: 100 calls per day
  • Knowledge of Epic EMR system
  • Experience with answering patient phone calls and/or scheduling patient visits

Patient Contact Representative - Administrative Clerical - Healthcare

RequirementsAs an Insurance Verification Representative, you must be able to work independently, prioritize tasks, and stay organized in a high volume, inbound call center setting. You must have excellent communication and organizational skills with the ability to multitask and collaborate in a team-oriented environment.

Other requirements of the Prior Authorization role include:

  • High school diploma or equivalent certification
  • Previous administrative clerical or related experience
  • Previous Prior Authorization Representative experience, a plus
  • Knowledge of medical terminology
  • Computer skills and experience with Microsoft Office Applications

Patient Contact Representative - Administrative Clerical - Healthcare


In order to be eligible for health benefits, you must be employed for 30 days and must average 30 hours per week for four consecutive weeks.

As a contract employee with Medix, you can choose to enroll in our Benefits Program during your eligibility period and enjoy:

  • 401(k) Retirement Plan
  • Medical, dental and vision plan with American Worker
  • Prescription Programs
  • Term Life Insurance Plan

Patient Contact Representative - Administrative Clerical - Healthcare

Medix - Positively Impacting Lives

Featured on such prestigious lists as Inc. Magazine's "Inc. 5000" list of the nation's fastest growing private companies, as well as Inavero's "Best of Staffing" Client list.

"The Medix team's support and encouragement provided me with the confidence I required while pursuing a position in which I continue to excel and grow, both professionally and personally." -Sam, Medix Talent.

Join our network of talented professionals!
Apply today!

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