Senior Audit Manager – Operational Risk Management

Wells Fargo
September 24, 2020
Denver, CO
Job Type


Job Description

Important Note: During the application process, ensure your contact information (email and phone number) is up to date and upload your current resume when submitting your application for consideration. To participate in some selection activities you will need to respond to an invitation. The invitation can be sent by both email and text message. In order to receive text message invitations, your profile must include a mobile phone number designated as 'Personal Cell' or 'Cellular' in the contact information of your application.

At Wells Fargo, we want to satisfy our customers' financial needs and help them succeed financially. We're looking for talented people who will put our customers at the center of everything we do. Join our diverse and inclusive team where you'll feel valued and inspired to contribute your unique skills and experience.

Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.

Internal Audit conducts audits and reports the results of our work to the Audit & Examinations Committee of the Board of Directors. We provide independent, objective assurance and consulting services delivered through a highly competent and diverse team. As a business partner, Audit helps the Company accomplish its objectives by bringing a systematic, disciplined approach to evaluate and improve the effectiveness of risk management, control, and governance processes.

Our Corporate Risk & Capital Management (CRCM) Audit Team within Internal Audit (IA) is seeking a Senior Audit Manager (SAM) who will be responsible for audit coverage of processes within the Corporate Risk organization, specifically Operational Risk Management (ORM).

This SAM will support an Audit Director for ORM and will be accountable for developing a comprehensive multi-year strategy for auditing risk related activities. This leader will be responsible for completion of an assigned segment of the audit plan and other defined objectives, ensuring quality and timely completion of well-planned and properly executed audits. Additionally, this leader will ensure project work is properly reported with issues proactively escalated to management for timely resolution. This leader will plan and organize work in an annual cycle making strategic, and ensuring audit engagements are risk-based and executed according to IA policies and guidance. Ideal candidates for this position will have the ability to provide credible challenge and manage audit coverage that meets heightened regulatory expectations. This leader will provide guidance and oversight to IA team-members to ensure coverage is well planned, executed, and reported in accordance with IA methodology, and lead team members, providing feedback, coaching, and development opportunities. They will also be accountable for management of issues to ensure timely tracking, monitoring, and resolution. They will work across IA teams and with senior-level leaders within IA and our business lines, building strong partnerships. 

Additional responsibilities:

  • Develop a comprehensive understanding of inherent risk and processes that manage risk at Wells Fargo.
  • Evaluate current audit approaches and practices, providing thought leadership on industry best practices and regulatory changes, and driving continued maturation and evolution of the audit function.
  • Identify thematic risk trends observed across the enterprise for purposes of influencing strategic control direction and process maturity.
  • Represent the CRCM Audit team as a highly engaged, visible, and influential leader.
  • Seek continuous quality improvement and efficiency in the execution of audit work.

The successful candidates for this role will demonstrate experience leading and coaching audit teams, and have an understanding of and experience in second line risks for the Bank. They will be an effective builder and leader of high performing teams, focused on driving business results through collaborative leadership and team member engagement; keep up with fast paced organizational change, managing and caring for team members through that change; contribute to IA and CRCM strategies with a One Wells Fargo lens; and further the strong risk management culture of Wells Fargo, living the vision and values of Wells Fargo.

This leader must be capable of initiating action and possess strong execution and relationship management skills across all levels and functions, as well as with the regulators. A key differentiator will be the ability to understand and operate successfully in a complex, heavily matrixed corporate environment. The role requires a sense of urgency, passion for excellence and results, and personal accountability for achievement and outcomes.

The Senior Audit Manager will:

  • Manage a staff (approx. 8-15) and be responsible for the quality and timeliness of the Audit Plan in accordance with IA policies.
  • Provide timely feedback and coaching to team members. Establish development plan for each team member that facilitates proficiency and excellence in current positions and prepares team members for future opportunities. 
  • Plan and organize work over a multiple-year cycle. Ensure audit engagements are risk-based, and executed according to IA policies and guidance.
  • Develop and maintain strong working relationships with lines of business, risk management, and regulators.
  • Possess a strong working knowledge of applicable regulations including the ability to form opinions on the design and effectiveness of regulatory compliance and operational controls.
  • Provide credible challenge to business leaders related to reputation risks as appropriate.

As a Team Member Manager, the SAM is expected to achieve success by leading themselves, the team, and the business. Specifically you will:

  • Lead your team with integrity and create an environment where your team members feel included, valued, and supported to do work that energizes them.
  • Accomplish management responsibilities which include sourcing and hiring talented team members, providing ongoing coaching and feedback, recognizing and developing team members, identifying and managing risks, and completing daily management tasks.
  • Represent CRCM as a highly engaged, visible, and influential leader.
  • Demonstrate and lead the team with flexibility and resiliency that is both adaptable and supportive of change.

Required Qualifications

  • 8+ years of experience in one or a combination of the following audit or risk functions: leading teams covering risk identification, mitigation and management (includes audit, legal, operational risk, compliance risk, credit risk, market risk, technology risk, or the management of a process or business with accountability for risk.)
  • 2+ years of management experience

Desired Qualifications

  • Experience at a financial institution or accounting firm
  • A BS/BA degree or higher
  • Leadership experience
  • Solid knowledge and understanding of audit or risk methodologies and supporting tools
  • Strong understanding of financial regulatory environment
  • Certification in one or more of the following: CPA, CAMS, CRCM, CIA, CISA or Commissioned Bank Examiner designation
  • Excellent verbal, written, and interpersonal communication skills
  • Strong organizational, multi-tasking, and prioritizing skills
  • Ability to work effectively in a team environment and across all organizational levels, where flexibility, collaboration, and adaptability are important
  • Ability to execute in a fast paced, high demand, environment while balancing multiple priorities
  • Solid problem solving skills
  • Good analytical skills with high attention to detail and accuracy

Other Desired Qualifications

  • Operational Risk Management related audit experience and knowledge
  • Comprehensive understanding of key ORM related concepts including Risk Appetite, RCSA frameworks, capital estimation, KRI's, and applicable regulations, etc.
  • Understanding of and experience in first and second line of defense risk management programs/practices as well as associated regulatory compliance risks and programs
  • Capable of building strong working relationships with peers, the line of business, risk management, and external stakeholders (i.e. regulators)
  • Good understanding of Institution of Internal Audit (IIA) standards, regulatory requirements, and industry guidelines
  • Leadership experience for professional auditors, risk management, or project leadership professionals
  • Demonstrated ability to be inquisitive, to credibly challenge and to proactively influence risk and control environments
  • Ability to quickly evaluate emerging risks, understand impacts to the audit plan, and implement appropriate adjustments to the audit plan
  • Proven ability to deliver results through identifying problems, defining solutions, and implementing innovative processes and procedures

Job Expectations

  • Ability to travel up to 25% of the time

Street Address

NC-Charlotte: 301 S College St - Charlotte, NC
NC-Charlotte: 1525 W Wt Harris Blvd - Charlotte, NC
IA-West Des Moines: 800 S Jordan Creek Pkwy - West Des Moines, IA
CO-Denver: 1700 Lincoln St - Denver, CO
MN-Minneapolis: 600 S 4th St - Minneapolis, MN
AZ-PHX-Central Phoenix: 100 W Washington St - Phoenix, AZ
PA-Philadelphia: 1 S Broad St - Philadelphia, PA
CA-SF-Financial District: 420 Montgomery - San Francisco, CA
TX-San Antonio: 4101 Wiseman Blvd - San Antonio, TX
MO-Saint Louis: 2801 Market St - Saint Louis, MO
NY-New York: 150 E 42nd St - New York, NY


All offers for employment with Wells Fargo are contingent upon the candidate having successfully completed a criminal background check. Wells Fargo will consider qualified candidates with criminal histories in a manner consistent with the requirements of applicable local, state and Federal law, including Section 19 of the Federal Deposit Insurance Act.

Relevant military experience is considered for veterans and transitioning service men and women.

Wells Fargo is an Affirmative Action and Equal Opportunity Employer, Minority/Female/Disabled/Veteran/Gender Identity/Sexual Orientation.

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