Truck Dispatch Customer Service

September 1, 2021
Atlanta, GA
Job Type


If you're looking for an opportunity to make a difference and further your career then look no further. CFI offers you the opportunity to work within a high pace atmosphere where each day is a challenge. You'll work as part of a team shipping fruits and vegetables all over the world (Europe, Asia, Middle East, South America). It's a young atmosphere with the opportunity to move up the ladder if you can prove your abilities as a Logistics professional.

Commodity Forwarders Inc. is looking for a responsible experienced logistics professional to help coordinate the daily activities. You will implement production, productivity, quality and customer service standards and achieve the appropriate level of volume within time constraints.

The ideal candidate will be a competent individual who comes with a high level of integrity, is able to problem solve, can think on one's feet, can make good sound decisions, and possess the skill set of a good leader. Let us know if you're the one for the job.

We are looking for a full-time Truck Dispatch Customer Service to fill within our Operations department. This is a non-exempt position with an hourly rate between $18 and $20 an hour depending on experience.

Responsibilities of the position include, but are not limited to, the following:
+ Dispatching Commodity Forwarder drivers or 3rd party carriers to ensure customer pickup / delivery request are met.
+ Scheduling pickup / delivery appointment for customer orders.
+ Creating daily driver routes, securing intrastate & interstate loads for CFI owner operators.
+ Discussing delivery services with customers to meet their shipping needs in a timely manner.
+ Ability to work efficiently with the team at all times.
+ Responsible to ensure the most efficient movement & cost effective service is offered to customer at all times.
+ Ensure compliance with DOT and safety regulations are being meet at all times.
+ Resolves transportation problems with urgency and professionalism.
+ Works hard, and is looking to grow with a solid company who is growing rapidly in the transportation perishable industry.

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