Customer Service Representative

Computer Resource Solutions
Published
September 11, 2021
Location
Denver, CO
Category
Job Type

Description

Duration: 2+ month contract possibility for hire

Location: Aurora, CO; On-Site

Schedule: Various shifts;

Monday 9 AM - 6 PM

Tuesday - Thursday 10:30 AM - 7:30 PM

Friday 9 AM - 5 PM

Pay : $16.62 - $24.96


Responsibilities:

  • Provide administrative and customer service support for the student enrollment cycle on behalf of the Admissions department
  • To provide customer service for University departments within service hours
  • Manage lead data and audit applications to ensure University requirements are met
  • Accurate data entry of key indicators and confidential student information
  • Maintain secondary audit to ensure initial audit and data entry corresponds to post-enrollment before other department's activities
  • Archival of physical documents to onsite and offsite storage
  • Create and maintain documents and spreadsheets to record history and report on key indicators
  • Provides analytic and specialized support of complex projects
  • Executes special research and tasks
  • Provides backup support for University Receptionist
  • Assists in electronic filing through imaging systems
  • Able to work a flexible schedule, including nights, weekends, and some holidays
  • Travel to other sites as needed with own vehicle

Skills / Experience:

  • High School Diploma / GED equivalent required
  • Bachelor’s degree preferred
  • Must be extremely detail oriented, confidential, impartial, and objective
  • Ability to use discretion and independent judgment to solve problems
  • Ability to apply analysis in order to generate and implement solutions
  • Must be able to effectively communicate across multiple sites and shifts within a team environment
  • Excellent written and oral communication skills
  • Excellent PC and other clerical skills
  • 1+ years of demonstrated administrative experience preferred
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