Human Resources Manager

Cheeca Lodge & Spa
November 24, 2022
Denver, CO
Job Type


This position is based in Islamorada, FL. Relocation assistance is provided.

Located on 27 lush oceanfront acres in the heart of the Florida Keys, and embodying the essence of a tropical paradise and island escape, Cheeca Lodge & Spa beckons guests to relax, "be yourself", and create treasured memories with family, friends or colleagues. Newly renovated in 2018, its fresh sophistication - evoking the textures of its environmentally diverse surrounds - complements the spirited tradition of barefoot elegance, genuine service and warm hospitality that personifies this legendary island home. Its lush palm-fringed grounds, contemporary island décor, myriad leisure pursuits and diverse coastal cuisine will continue to define Cheeca as a destination for both leisure and business, and champion its storied reputation as the pioneer of luxury in the Florida Keys.

Manages and ensures the efficient administration and management of the Human Resources function to include recruiting, training, wage/benefit administration, compliance with statutory requirements and the execution of employee relation activities, in order to provide each department with the personnel, guidance, and support necessary to achieve their customer service and business objectives. Accountable for ensuring a proactive Human Resources environment consistent with profitability objectives.

•Provide ongoing communication regarding policies, programs and procedures. Ensures a high level of service to management and team members.

•Assist management staff in effective recruiting and interviewing techniques using methods such as verbal presentations and written directions to ensure the hiring and retention of qualified and efficient team members.

• Assists General Manager in conducting interviews for all management positions.

• Ensures that team members are developed and utilized to their maximum potential by controlling the implementation, administration and monitoring of all training programs. Instruct training classes, and make recommendations to the management staff for continuous improvement of service scores with additional emphasis on maintaining Cheeca Service standards through training and development of all team members.

•Administer policies and programs related to the management of al hotel personnel to ensure the maintenance of a positive and productive employment environment. Monitor same for fair and consistent application.

•Ensure compliance with all State and Federal Laws as well as regulations and court rulings which pertain to Human Resources by reviewing current management practices, implementing new procedures and communicating verbally in writing any new requirement. Supervise Affirmative Action program.

•Provide assistance, guidance and counseling to the General Manager, management staff and line team members in order to maximize the quality and professionalism of the hotel staff by listening and interpreting concerns and objectives and seeking solutions.

•Assist General Manager in controlling the administration of wages and benefits to ensure the accurate and equitable application of same.

•Assist General Manager in managing all team member and labor relations. Notifies Corporate Human Resources when in need of assistance with team member and labor relations issues. For non-union hotels this will entail providing and promoting positive team member relations and ensuring the open door policy is communicated and managed effectively.

•Other duties as assigned my General Manager.

•Administrative Functions * Coordinates benefits, compensation, HRIS and payroll related discrepancies and work with respective department to resolve issues in a timely manner. * Handles the administration, recordkeeping, and reporting functions of all programs and plans relating to human resources, such as Diversity Plans, competitive wage & benefits wage surveys, succession management, performance reviews, etc.

•Assist General Manager in the review and appraisal of all personnel changes and paperwork for merit and accuracy.

SUPPORTIVE FUNCTIONS In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company. * Attends industry meetings and participates in industry organizations. * Participates in and community relations. •Participates - up to 1 hour, Occasional - 1-3 hours, Frequent - 3-6 hours, Constant - 6-8 hours Physical ActivityFrequencySitting Frequent Walking Frequent Climbing stairs Occasional Crouching/Bending/Stooping Occasional Reaching Occasional Grasping Occasional Pushing/Pulling Occasional Near Vision Constant Far Vision Constant Hearing Constant Talking Constant Lifting/Carrying (20 lbs.) Occasional Travel Occasional OTHER DUTIES Assimilate into The Hilton Family PRIDE/CARE culture through understanding, supporting and participating in all elements of PRIDE/CARE. Demonstrate working knowledge of the service standards.Regular attendance in conformance with the standards, which may be established by Hilton from time to time, is essential to the successful performance of this position. SAFETY REQUIREMENTS Personal Protective Equipment (PPE) may be required when performing work duties that may have the potential of risk to your health or safety. The hotel will provide the required PPE. Team members will be trained in the

ORGANIZATIONAL RELATIONSHIPS Positions directly reporting to this position (titles): SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation. * Excellent oral communication and presentation skills. * Considerable ability to listen effectively. * Considerable knowledge of Federal/State labor laws. * Working knowledge of Federal and local regulations relating to OSHA and worker's compensation. * Ability to work effectively both independently and as a team. * Ability to prepare correspondence and meet deadlines. * Ability to delegate manages and organizes projects and establishes priorities consistent with company objectives. * Ability to effectively deal with team members, some of whom will require high levels of patience, tact and diplomacy. * Ability to manage multiple projects, meet and work effectively under time and resource constraints. QUALIFICATION STANDARDS EDUCATION Four year college degree preferred.

Minimum two years previous Human Resource management experience required. Previous hospitality experience preferred.

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

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