Network Analyst I/II-NOC (Remote)

January 1, 2022
Denver, CO
Job Type



***This position can be filled remotely anywhere within the country.***

About the Role:

This is a 3rd shift position that focuses on Method of Procedure (MOP) implementation in support of Kinetic, ILEC Outside Plant, and the Kinetic Engineering team.  This role will require extensive knowledge of fiber to the tower technology, 8031/8032, CWDM and DWDM as well as the ability to work in a fast paced work environment that at times requires working past the designated shift hours. 

What You'll Do:

  • Administrate all Kinetic MOP tickets to include updating MOP tickets, verifying network alarms, clearing the network with NOC verticals PRE and POST MOP and troubleshooting any issues that arise from the work being done in the MOPS
  • Perform software upgrades on all equipment in the Kinetic footprint
  • Coordinate restoration efforts related to any unplanned impact which involves working with multiple departments at times
  • Staff a 24x7 phone queue for network equipment adds and removals
  • Act as technical consultant within and outside assigned department in area of expertise
  • Define and analyze current gaps and recommend solutions
  • Establish training, and job aid documentation to improve workflow and educate users
  • Provisioning related to network grooms and site decommissioning projects

Do You Have?

Experience with the following technologies:

  • Cisco 15454, NCS 4200
  • Cyan Z77/Z33
  • Coriant
  • CIena 3928, 6500, 5142, 5170
  • Infinera Nano 7100/G30
  • Fujitsu
  • Alcatel
  • Adtran
  • Tellabs DACS
  • 8031/8032
  • MPLS
  • Fiber to the Tower
  • CWDM theory
  • DWDM theory
  • Basic Ethernet theory
  • Variety of Layer 2/3 devices

Our Benefits:

  • Medical, Dental, Vision Insurance Plans
  • 401K Plan
  • Health & Flexible Savings Account
  • Life and AD&D, Spousal Life, Child Life Insurance Plans
  • Educational Assistance Plan
  • Identity Theft, Legal, Auto & Home and Pet Insurance

About US:

Windstream Holdings, is a leading provider of advanced network communications and technology solutions for consumers, small businesses, enterprise organizations and carrier partners across the U.S.


Minimum Requirements:

Associate's Degree in a technical discipline and 3-4 years technical/telephony experience with 3 years directly related to the job; or 6 years of directly related telephony or network operations experience and/or an equivalent combination of education and directly related experience required.

Job Category: Engineering
Locations: US-Colorado-Denver

EEO Statement:
Windstream is an equal opportunity employer. At Windstream, we celebrate the authenticity and uniqueness of our people and their ideas. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, genetic information, protected veteran status, current military status, disability, sexual orientation, gender identity, marital status, creed, citizenship status, or any other status protected by law, and to give full consideration to qualified disabled individuals and protected veterans. The diverse voices of our employees fuel our innovation and our inclusive culture. Employment at Windstream is subject to post offer, pre-employment drug testing.

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