Program Manager – Healthy Living – Child & Family

Mental Health Center of Denver
Published
December 31, 2021
Location
Denver, CO
Category
Job Type

Description

EMPLOYMENT VALUE PROPOSITION: Mental Health Center of Denver provides you with the support you need to help you develop a career in helping others succeed. We innovate, adapt, and leverage the diverse perspectives of the people on our team and the people we serve in everything we do.

COMMITMENT TO DIVERSITY & INCLUSIVENESS: The Mental Health Center of Denver values and is strengthened by diversity. We are committed to ending bias and discrimination in our community and ensuring equity within all aspects of our organization. We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment, transfer, or promotion opportunities without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

COMMITMENT TO PAY EQUITY: Mental Health Center of Denver is committed to fair and equitable hiring with salaries based on relevant factors, such as work experience, education, and certification/licensure (rather than wage history). Toward the principle of equal pay for equal work, we post and hire within defined hiring salary ranges. We ask all applicants to carefully review the hiring salary range for each posted job opportunity, as we will not hire outside the predetermined range.

BENEFITS STATEMENT: All full-time, benefits eligible employees will be eligible for MHCD's benefits plan. For a full description of benefit offerings, please visit: https://mhcd.org/workplace-of-choice/.

COVID-19 VACCINATION NOTICE: Covid19 vaccination or an approved medical or religious exemption is required for employment with the Mental Health Center of Denver. Applicants who are not vaccinated at the time of offer acceptance can ask for instructions on where to go to obtain vaccination or on how to request an exemption. Newly hired employees must be fully vaccinated (that is, at least two weeks past their final does of an authorized COVID-19 vaccine regimen) and provide proof, or have an approved medical or religious exemption, on or before their start date.

SALARY RANGE: $65,365 - $76,900/year

POSITION SUMMARY: The Healthy Living Program Manager will provide clinical and administrative supervision and support to a multi-disciplinary team to include developing, marketing, and implementing prevention and health education groups focused on wellbeing. The program manager must be trauma-informed, culturally responsive and have a high regard for partnerships, collaborative efforts, and client-centered service delivery. The position will develop strong, lasting relationships with members of the community that will foster healthy lifestyles. This endeavor will require flexibility, adaptability and patience as well as the ability to focus attention on workflow processes, procedures and documentation requirements. The outcomes expected include increased access to community-based clinical services, health education, prevention services and resources for underserved populations in the Denver area.

ESSENTIAL JOB FUNCTIONS:

  • Participate in the development of long and short-term goals for the team that are consistent with program and organizational goals.
  • Train and evaluate staff to maintain quality within the team, encourage growth and development of staff while instilling awareness of cultural diversity.
  • Responsible for hiring and completing performance evaluations timely and providing appropriate coaching and supervision to ensure all employees perform at satisfactory levels and, identify when discipline is appropriate.
  • Conduct timely audits to ensure compliance with MHCD policies, state and other regulatory policies regarding clinical care and documentation. Revise and update internal policies.
  • Ensure accuracy, quality and efficiency standards are met with regards to medical records standards. Monitor service standards compliance monthly for supervisees.
  • Advocate for appropriate service provision for the people we serve.
  • Identify, implement, and monitor consumer service standards to ensure team is meeting internal and external consumer needs and perform all services in a professional manner.
  • Assist with the financial planning, budgeting, and forecasting needs of the team.
  • Engage in data collection implementation around the upkeep of surveys for programs for reporting purposes.
  • Responsible for coordinating ordering and/or approval of supplies for team programs, approval of invoices and time tracking of independent contractors.
  • Collaborate across departments within the larger organization to meet operational needs. Develop and maintain collaborative relationships in the community for the purpose of developing and sustaining Healthy Living Wellbeing groups.
  • Other duties as assigned by Director of Clinical Operations and Community Engagement.

EDUCATION: Master's Degree in social work, psychology, or similar field. Current license as a LCSW/LPC/LMFT in the State of Colorado in good standing.

EXPERIENCE: Five years in mental health or human services field; 2+ years supervisory experience required.

SKILLS AND COMPETENCIES:

  • Solid customer and community relations and interpersonal skills.
  • Ability to prepare clear and concise written memos, letters and reports of a complex nature.
  • Ability to supervise a multi-disciplinary staff: Clinical and Prevention.
  • Ability to chart, document, review, and present various programs to various audiences.
  • Demonstrated ability to understand different cultural needs of the people we serve and communicate effectively.
  • Solid knowledge of clinical supervision, prevention services, case management skills and care coordination.
  • Ability to accurately diagnose and assess consumers in crisis and non-crisis situations.
  • Ability to create a treatment and/or outcome plan with measurable results. Includes transition and discharge planning.
  • Ability to communicate effectively and work cooperatively with a diverse audience
  • Knowledge and understanding of trauma-informed care principles/practices.

SUPERVISORY RESPONSIBILITIES: Supervision of Group Facilitators and clinicians.

MACHINES AND EQUIPMENT TO BE USED: Computers, calculators, scanners, copiers, telephone and a variety of other office/clerical equipment.

TYPICAL PHYSICAL DEMANDS: Requires sitting, standing, bending and reaching. May require lifting up to 50 pounds. Requires manual dexterity sufficient to operate standard office machines such as computers, fax machines, the telephone and other office and/or clinical equipment.

WORKING CONDITIONS: May require occasional evening or weekend hours.

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