Remote UCaaS Systems Engineers

Kforce Technology
Published
December 21, 2021
Location
Denver, CO
Category
Job Type

Description

RESPONSIBILITIES:

Kforce's client, a growing Technology Company in Denver, CO is seeking a few Mid-Level to Senior UCaaS Engineers with VoIP and next generation Unified Communications architecture of BroadWorks technologies. We are working directly with the Hiring Manager on these search assignments. These positions are 100% Remote. This role requires a high degree of experience in all aspects including maintenance, troubleshooting, cross-team collaboration, consulting, installation, scaling, architecture, capacity planning, and integration of multi-vendor technologies. The candidate must be self-driven, highly motivated, have a sharp eye and attention for detail, responds quickly when needed, a has sound decision making skills.

Key Responsibilities:

  • Architecture, design, capacity planning, performance management, and growth strategies of core and multivendor solutions
  • Integration, testing, deployment, monitoring, maintenance, upgrades, and lifecycle management of all core telephony and Unified Communications technologies
  • Lead role large projects and integration of multivendor technologies and solutions
  • Incident resolution
  • Build, maintain, and promote strong technical documentation
  • Normal business hours and after hours/on call responsibilities
  • Technical liaison to product development, engineering, support, and executive level staff
  • Tier 4 support for Tier 1, 2, and 3: including On-Boarding, Sales Engineering, and Development
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